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MMPC-19 Solved Assignment 2024

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ASSIGNMENT

Course Code : MMPC-019

Course Title : Total Quality Management

Assignment Code : MMPC-019/TMA/JAN/2023

Coverage : All Blocks

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MMPC-19 Solved Assignment 2024 For January 2024 and July 2024 Sessions

Master of Business Administration/ MBA (B&F)

MMPC-019: Total Quality Management

ASSIGNMENT

Course Code : MMPC-019

Course Title : Total Quality Management

Assignment Code : MMPC-019/TMA/JAN/2023

Coverage : All Blocks

Note: Attempt all the questions and submit this assignment to the coordinator of your study centre. Last date of submission for January 2024 session is 30th April, 2024 and for July 2024 session is 31st October, 2024.

  1. Discuss the concept of Total Quality Management (TQM) with respect to the present competitive environment.
  2. Explain the 14 steps given by Crosby in TQM and discuss its advantages and disadvantages.
  3. Why is leadership considered as an important aspect for successful application of Quality Management in an organization? Explain with the help of examples.
  4. Discuss the role of Quality Function Deployment (QFD) and the House of Quality (HOQ) table in organizing the flow of thinking?
  5. Discuss the objective, structure and importance of ISO 18001 in the present context. 

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(Last date of submission for January 2024 session is 30th April, 2024 and for July 2024 sessions is 31st October, 2024) 

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